Our Payment Policy

Payment is due in full at the time services are rendered. We accept Visa, MasterCard, American Express, Discover, Health Savings Account (HSA) and Flex-Spending Account (FSA) cards, and debit cards. Personal checks are not accepted. We’re also one of the first medical practices to accept Bitcoin digital currency.

For more information about our fees, please call us at 678-400-7768, or see our info about pricing and services here.

What does it mean that we are “Out-of-Network” for insurance?

We are a fee-for-service telemedicine/telehealth medical practice and are considered an out-of-network provider for all commercial insurance. Our patients pay us for services at the time we render them. Our biller can provide you an itemized receipt to submit yourself. How much you will recover depends on your insurance policy terms and deductibles, but can be as much as 70-100% for PPO insurance or 100% for international travelers insurance and out-of-area HMOs. We suggest you check your insurance policy to see what your out of network benefits are. 

Reason to Choose a Direct Telemedicine Practice

There are many advantages of choosing a practice like ours.

  • We work directly for you, not for insurance companies or any other third parties, which allows us to provide the best possible medical care, with attention to customer service and privacy;
  • Our doctor can take the time to listen deeply to your concerns and customize the treatment plan to your individual needs and preferences;
  • We provide a wide range of services, at a high level of training and expertise.
  • No more long waits or rushed visits. Same-day appointments are often available;
  • As a telemedicine functional medicine practice we assist with patients from all regions; this is most important when such specialized practitioners is not available locally.
  • We provide HIPAA compliant and secure email communication and are available for via telephone, Facetime and Skype calls;
  • Our use of Lab Corp and specialty labs allow for regional testing to be performed with a short radius to most cities in the US.
  • Working with a telemedicine practitioner offers convenience of not having to drive to a brick and mortar medical clinic.
  • We are cost effective. By taking the time to get to know you, and by being available to you when you need us, we can get you healthy faster and target tests and treatments to your actual needs.

See our Telemedicine Disclosure and HIPAA Policy Statement.

Office Hours 9-6 EST; Monday-Friday 

The doctor is always in! 678-400-7768